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Are you stuck on the green screen on WhatsApp? How to fix this error and why it occurs
Despite being one of the most widely used messaging apps in the world, WhatsApp is not exempt from experiencing occasional technical issues.
One of the most recent bugs affecting millions of Android users is the annoying green screen . When you open a random conversation, instead of seeing the messages, a completely green screen appears , making it impossible to use the app.
In addition, in certain cases, the app closes unexpectedly when trying to return to the previous menu. These problems generated great frustration among users , especially those who use the beta version of WhatsApp. Although these errors do not affect all devices, various social networks have seen posts indicating that this is a widespread problem.
Fortunately, there are several solutions that can be carried out to solve this problem . If you are experiencing this error and the WhatsApp screen is green, or the app closes unexpectedly, here we will help you solve this error.
Why does the green screen error occur on WhatsApp?
The green screen incident is directly linked to WhatsApp beta version 2.24.24.5 , although some users have reported that the issue is also “present” in previous versions.
This error mainly affects those who use the beta version of this messaging app, a version that is known for being a test platform where errors tend to be much more common.
Interestingly, those who have access to the Meta AI feature on their accounts reported that the issue does not affect chats linked to this feature.
The error is therefore related to how the app renders the elements that appear on the screen. On the other hand, some users also experienced unexpected closures when opening the app, or when entering a specific conversation.
The solution
In order to provide a solution to the failures that the messaging application interface is presenting, there are some options that you can take into account and thus avoid inconveniences when using the ‘app’.
- Update the application to its latest version.
- Revert to a previous version of the application.
- Clear cache and force close WhatsApp.
- Leave the beta version of the app.
